Contact
Operator support that feels practical
Need help getting your team live, troubleshooting access, or understanding reporting? Reach out and we will respond with the fastest path forward.
Support channels
Email: support@jadeops.com
We help with account access, role setup, store onboarding, and reporting questions for operators, managers, and shift leads.
When you contact us, include your restaurant or store name, the affected user email, and a short description of the issue so we can respond quickly.
What to expect
- • Fast help for sign-in, invites, and daily reporting blockers.
- • Clear next steps if your team is setting up multiple locations.
- • Product feedback is welcome — we use operator input to guide improvements.